Business Dilemma

You have recently started selling a few new products including customized CDs, customizable coffee presses, and coffee-of-the-month and tea-of-the-month programs. Each time you develop a new product you are forced to create an entire new system to track sales. You are not sure why the accounting system you purchased forces you to do this, but you are stuck with this system until you can replace it. You quickly notice that separate systems for each different line of business including coffee, tea, CDs, equipment, programs, etc. is going to hurt your business. You notice that each system works independently to perform its job of creating, updating, and maintaining sales information, but you are wondering how you are going to operate the business as a whole.


  • Create a list of issues you will encounter if you continue to run the business with separate systems, performing the same operations, for each different product.
  • What could happen to the cafe if you cannot correlate the details of each system?
  • How could separate systems for each product hurt marketing campaigns?
  • Be sure to highlight at least 10 issues where separate systems could cause problems running your business.

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