Apply Your Knowledge
You would like to develop a few blogs for customers and for employees. The goals for your customer blog is to gather honest feedback, provide a place for customers to interact, and help find new opportunities for the cafe. The goals for the employee blog is to gather knowledge, collect employment feedback, and offer a place where employees can post anonymous feedback for issues and concerns.
- Research the Internet and find several customer blogs and employee blogs.
- Determine the top three blogs for customers and for employees and critique the blogs for content, ease of use, and overall value.
- From these sites design a prototype customer blog and a prototype employee blog for The Broadway Cafe using Word, PowerPoint, or a tool of your choice.